Security & Privacy Policy

Security

www.contemporarylivingsolutions.com is a secure web-site. We use state of the art encryption technology called Secure Sockets Layer (SSL) to ensure that only authorised parties can read the data you submit. SSL encrypts your name, address and phone number as it travels through the Internet and we use PayPal as our payment gateway. PayPal processes all credit card orders on its secure servers and offers unrivalled buyer's protection, for added peace of mind.

Privacy

At Contemporary Living Solutions we are committed to protecting your privacy, in compliance with the current UK Data Protection Act. We do not ask for more information than necessary for your individual customer care, and we will not store information for longer than is necessary to carry out the purpose for which it was collected. We will not contact you by email or any other means without your explicit consent.

We hate spam as much as you do, that's why we will never pass, disclose or sell our customers' personal details to any marketing lists.

What information we collect, and how we collect it:

  1. when you order, we will require you to enter personal details into our online and/or offline forms. We will ask your name, address, e-mail address, credit / debit card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order. A contact telephone number is also required so that we may contact you urgently if there is a problem with your order. We may pass your address and tel number to the couriers or other agents only if they need to contact you to arrange the processing or delivery of your order;
  2. we use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which will be automatically issued on your browser. Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. Cookies from this site will no longer be stored on your computer once you have closed your browser. If you prefer not to allow cookies, your browser software should enable you not to accept them. You should still be able to use our site.
  3. if you contact us, we may keep a record of any correspondence we may entartain with you.

How we use this information

  1. to process your order and administer your payments;
  2. to reply efficiently to your enquiries/requests;
  3. to monitor how many people use this website and conduct our own market research (which pages are most and least popular).

Unsubscribing

If you have received an e-mail or other contact from us and you would like to ensure that you do not receive any further communications, please email us with your name and the email address we have on file for you and we will remove you from our mailing lists

Third party ad servers 

In order to support the site and provide more resources to our visitors, we use third-party advertising companies (Google) to serve ads on some pages of our website www.contemporarylivingsolutions.com. Google, as a third-party vendor, uses technology, including DART cookie, to collect non-personally identifying information like your IP address and your visit to this and other sites. This information may be used to serve ads targeted to your location and your interests: for example to show London real estate ads to someone in London and show gardening ads to someone who frequently visits gardening web-sites.

www.contemporarylivingsolutions.com has no access to or control over these cookies that are used by Google and our privacy policy does not apply. If you would like more information about this practice and would like to know how to opt-out, you should visit the Google ad and content network privacy policy.

Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights.

If you require any further information regarding our privacy policy, please contact us.